~ architects of your success in the internet age

If you're planning to invest in new information & communications technology (ICT) ~ internal systems, networks, Website, mobile, wireless or Internet applications then you will need answers to typical concerns ~

• do we really have a technology strategy that fits with our business strategy

• what technology do we really need - how much do we need to spend

• do we have the expertise & resource to specify the appropriate hardware & software, work with the suppliers and ensure successful project management to time & budget. 

• keep our eyes on the ball & run our business successfully during changes

Independent and authoritative advice from the architects of your success in the internet age ~ accredited "technology means business" advice & implementation support, helping you to be more competitive and profitable.

We work exclusively with you to ensure that all aspects of your business & technology investment have been considered and that you get the expected returns on your investment.

What are some of the issues with eCommerce? ~ it's not just about -

• having a website
• taking your telesales operations online
• converting your distribution or mail order business to the Internet
• static documents (like this) on your website
• or just for large organisations

The Internet has changed the way businesses work.  The first phase has passed - now it's time to create a real competitive advantage from your ICT investments.  Customers now have more choice which can erode profit margins;  to retain existing customers and win new business you need to offer that extra something of value and be different.

eCommerce has the ability to open access via the Internet to your core business processes - you can improve both supplier relationships and customer relationships, but it is far more than a new transaction or payment method.

eCommerce also helps to:

• improve your marketing - put your products or services to new customers, generating new business
• improve order fulfilment & management processes
• improve payment & cash flow
• reduce transaction cost & streamline your business
• improve sales & profitability
• develop more flexible working with your sales channels
• improve the effectiveness of Distributors, RepCos and your direct field sales people
• improve competitiveness

What are some of the risks for your business?

• you're buying complex equipment and software and you have limited knowledge of new technology
• you are not aware of all the options in website design - you could be spending far too much
• your e-Commerce strategy & website facilities have been lost by your Marketing / Business managers to website designers and IT technocrats
• you could end up with entirely the wrong ICT kit and price - through lack of knowledge
• you might get "project creep" & run late and over cost
• you become too dependent on subcontractors and suppliers
• your people aren't ready for eCommerce - but your competitors have really got their act together
• do you really understand what your customers or trading partners want or need
• Online and e-Commerce activity must be fully integrated with traditional service delivery channels
• do you have the appetite for change - do you lack the resource & / or commitment to see it through
• do you have an e-Business strategy - is your business model as good as it gets
• can you define the Critical Success Factors for your business over the next few years
• security thinking has to change - rethink your risk assessment for new threats & vulnerabilities
• legal issues of geographic jurisdiction, libel & "no paper - no contract"
• are you ready to trade in Euro & other multiple currencies - are you able to fulfil export orders
• how does this play with your Distributors or RepCos in export markets
• are your people getting the most from your technology investment
• can you properly manage your ICT facilities

Expert resource to help you grow ~ architects of your success in the internet age

We are experienced traditional business advisers that also understand new technology ~ we advise on e-business strategy and help you achieve your objectives - totally customised to fit your exact needs.   To give you an idea of how we work, we might typically cover:

• Initial review and presentation of Terms of Reference (free)
• Business review ~ analysis of all key functions relevant to the the project
• Agree technical & budgetary specification for the project, including methods of working and how key people would be involved to ensure ownership of change and ownership of outcomes
• produce tender documents for products & services required and manage the tendering process - use our knowledge of appropriate quality assessed suppliers to select the best products & services. 
• responsibility for management of the project; suppliers, products & services, delivery and installation, training and commissioning to final approvals of each key project stage. 
• ensuring that your people have ownership from beginning to end and that you realise lasting benefits.

Your "Technology Means Business Adviser" ~ architects of your success in the internet age 

DTI / UKOnline accredited adviser ~ providing independent and authoritative advice to help you profit from the new economy.

Together with your key people we help you to combine proven traditional best business practice with leading edge new technology and e-Commerce.

We ensure that your e-Business Plans are owned by your team, right for you now and scalable for future profitable growth. Our advice and project management services span all key business issues:

• • E-Commerce readiness review

  • E-Business strategy planning

  • Website - design, performance, e-trading, hosting

  • Marketing, Sales, margin improvements and customer relationships

  • Supply chain relationships and cost reductions

  • Performance improvement; business controls and business processes

  • Quality standards

  • People, organisation, culture, team working and training needs

  • Best use of ICT - hardware, networks, telecommunications

  • Best use of software - office productivity, business applications, legacy interface

To discuss how your business could benefit, contact us now without cost or obligation ~

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